Privacy Policy

This Privacy Policy explains how FACT collects, uses, discloses and safeguards your personal data when you visit our website or engage our services. We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act (Cap. 586) of the Laws of Malta.

Information We Collect

We may collect personal data that you provide to us directly, such as your name, email address, telephone number, company details and any other information you choose to share when you contact us, submit a form, or engage our services. We may also collect technical data automatically when you visit our website, including your IP address, browser type and usage data.

How We Use Your Information

We use your personal data to provide and manage our services, respond to your enquiries, send you communications and updates that you have requested, improve our website and services, and comply with our legal and regulatory obligations.

Lawful Basis for Processing

We process your personal data on the basis of your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and improving our business.

Sharing Your Information

We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our business, and with regulatory or governmental authorities where required by law.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal, accounting and regulatory obligations.

Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, as well as the right to data portability and to withdraw consent at any time. To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@fact.com.mt.